Terms of Use

These TERMS OF USE (the “Terms”) governs how you (“ Customer”) may use the Service provided by Neu Home Services, (“Company”) and its affiliates. Thedomain name (the “Website”) is owned by full name with address. Neu Home Services grants you the right to use the Website and all the Services available through the website (collectively the “Services”) subject to the terms and conditions set forth below. Customer and Company are each a “ Party” and collectively the “Parties”.

Your use of the website, Services and tools herein, are governed by the following Terms of use (“Terms”) as applicable to the website together with the “Privacy Policy” at (provide link ) which outlines how we collect, use and share data in our Website and provide Services and constitutes collectively your agreement with us (“ Agreement”).

ASSESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, YOU MAY NOT ACCESS OR USE THIS WEBSITE.

Definitions

Customers: "Customer" are the users who as homeowners use our Services.

Home Improvement Contractors: "Home Improvement Contractors" are users who have created accounts (free or paid) with us for rendering renovation services to the homeowners, participate in our advertising Services, and participate in other Services that we direct towards them.

Account related information: “Account related information” means contact information and biographical information about customer or their representatives and contacts used for marketing, opening new user accounts to use our Services and, to maintain existing accounts

Customer content: “Customer Content” means data or content in the customer properties to which the Company has access and, any other data, customer submits to the Company, or Company generates for customer in connection with the use of the Services (not including account related information).

Claims : “Claims” means, collectively, claims, demands, suits, losses, damages, liabilities, costs, actions, judgements and, expenses including reasonable attorney's fees.

Intellectual property rights : “Intellectual property rights” means all forms of intellectual property rights and protections, not known or hereafter established, that may be obtained for, or may protect, technology or other assets, which includes, but is not limited to, all right, title, and interest in foreign patents, patent application, trade secret and non-disclosure rights, copyrights and author's rights, and Trademark, Service marks, trade names, product names and brand names.

Personal identifiable information: “Personal Identifiable Information” means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonable be linked, directly or indirectly to an identified or identifiable living natural person including but not limited to: (i) name, (ii) postal address (iii) unique personal identifier (iv) IP address (v) email address (vi) account name (vii) passport number or other similar identifiers.

Service for Customers

Customers may fill out the form on website to contact a home improvement contractor, by filling out all the necessary information asked. After submitting the form, we share the information that you share with us, with the party you wanted to contact.

The mentioned data is transferred to our home building contractors. The data will be transmitted via e-mail and API, to go directly from our database to contractor's Customer Relationship Management (CRM). Contractors are obliged to communicate with Customers, agree on the terms of Service, and settle any possible disputes arising from rendering the renovation services.

All the contractors contacting you through our Website are our clients. Please notify or report to us, if contractors propose you or deceive you by giving any wrongful information with respect to providing of renovation Services.

If a home improvement contractor wants to contact you based on the anonymized profile of “Neu Home Services” pages you visited, we will contact you to see if we can make that connection. Sometimes, if we are working with a third party to improve the leads, we provide to our subscriber/contractors, we may provide that third party with, additional but limited personally identifiable information for the sole purpose of their carrying out their duty to us.

ENTIRE TERMS

These Terms shall:

  • apply to and be incorporated into any Services to be provided by Neu Home Services to the customer, and
  • prevail over any inconsistent terms or conditions contained in, or referred to in, the customer's purchase order, confirmation of order, or specification, or implied by law, trade custom, practice or course of dealing.

The customer contacts with Neu Home Services under this agreement and Neu Home Services agrees to provide the Services in accordance with the applicable request of the customer.

Intellectual property rights

The Services are controlled and operated by Neu Home Services. You acknowledge that you are obtaining only a limited right to the Services and that irrespective of any use of the words “purchase”, “sale” or like terms in the agreement, no ownership rights are being conveyed to you under this agreement.

You agree that Neu Home Services retains all right, title and interest in the Services, our name, logo data, text, graphics, charts, information, images, drawings, trademarks, logos, videos, sounds, music, software, games, scenarios, characters and other materials as well as copyrights and other intellectual property rights.

You agree that you will not use or register any trademark, Service mark, business name, domain name or social media account name or handle which incorporates in whole or in part our Services or is similar to any of these.

By using our Services, you agree on behalf of yourself, your users and your attendees not to:

  1. Modify, prepare derivative works of, or reverse engineer, our Services;
  2. Knowingly or negligently use our Services in a way that abuses or disrupts our networks, user accounts, or the Services;
  3. Transmit through the Services any harassing, indecent, obscene, or unlawful material;
  4. Market, or resell the Services to any third party;
  5. Use the Services in violation of applicable laws, or any applicable regulations;
  6. Use the Services to send unauthorized advertising, or spam;
  7. Harvest, collect or gather user data without their consent;
  8. Transmit through the Services any material that may infringe the intellectual property, privacy, or other rights of third parties; or
  9. Use the Services to commit fraud or impersonate any person or entity.
  10. Use the Services for any illegal or unauthorized purpose nor may you, in the use of Services, violating laws in our jurisdiction, including but not limited to copyright laws;
  11. Transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the terms will result in an immediate termination of your access to our Services.

Customer content

Customer will retain all right, title and interest (including any and all intellectual property rights) to the Customer Content as submitted to, generated by, or assessed through the Website. Subject to the terms of this Agreement, Customer hereby grants to Neu Home Services, a non-exclusive, worldwide, royalty free license to use, copy, store, transmit, modified, create derivative works of and display the Customer Content only to the extent necessary to provide the Services to customer.

Customer acknowledges that Neu Home Services is not obliged to maintain a backup of any data and the Neu Home Services may not be in a position to restore such data in case, deleted at the request of the customer.

Customer will not use the Services through their content that is:

  1. deceptive, fraudulent, illegal, obscene, defamatory, libelous, threatening, harmful to minors, pornographic, indecent, harassing, hateful, religiously, racially or ethnically offensive, that encourages illegal or tortious conduct or that is otherwise inappropriate in our discretion;
  2. contains viruses, bots, worms, scripting exploits or other similar materials
  3. could otherwise cause damage to us or to any third party.

Contents posted on site

Except as expressly provided in these Terms, no part of the Website or its content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed anyway, including mirroring, to any other computer, server, website or other medium for publication or distribution or for any commercial enterprises, without our express prior written consent.

Warranties and disclaimers

WE EXPRESSLY DISCLAIM ANY CLAIM OR LIABILITY ARISING OUT OF UPLOADING OF ANY OBSCENE, VULGAR OR PORNOGRAPHIC IMAGES, PHOTOGRAPH OR A PICTURE OR ALTERING OR DISTORTING THE IMAGES AVAILABLE UNDER THIS SERVICE IN AN OBSCENE, VULGAR OR PORNOGRAPHIC MANNER. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

THE SERVICES ON THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT CUSTOMERS USE OF ANY SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, NOR DO WE WARRANT THAT WE WILL REVIEW THE CUSTOMER CONTENT FOR ACCURACY OR THAT WE WILL PRESERVE OR MAINTAIN THE CUSTOMER CONTENT WITHOUT LOSS. WE WILL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE OUR REASONABLE CONTROL. THE CUSTOMER MAY HAVE OTHER STATUTORY RIGHTS, BUT THE DURATION OF STATUTORILY RECQUIRED WARRANTIES, IF ANY, WILL BE LIMITED TO THE SHORTEST PERIOD PERMITTED BY LAW.

YOU ACKNOWLEDGE THAT WE CANNOT GUARANTEE THE ABSOLUTE PREVENTION OF CYBER ATTACKS SUCH AS HACKING, SPYWARE, AND VIRUSES. ACCORDINGLY WE SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED DISCLOSURE, LOSS OR DESTRUCTION OF CUSTOMER CONTENT ARISING FROM SUCH RISKS.

WE DO NOT GUARANTEE TO THE CUSTOMER OR CONTRACTORS FOR ACCEPTING THE SERVICES AND RENDERING THE SERVICES RESPECTIVELY. IF CONTRACTORS REFUSE TO PROVIDE THE SERVICES FOR ANY REASON, OR IF CUSTOMERS REFUSE TO ACCEPT SERVICES' RESULTS OR PAY FOR THEM, EACH HAVE A CLAIM, HOWEVER NEU HOME SERVICES WILL NOT PARTICIPATE IN SUCH DISPUTES. WE ALSO DO NOT GUARANTEE IMMEDIATE FULFILLMENT OF THE REQUEST, AS IT DEPENDS ON THE TYPE OF SERVICE REQUESTED AND THE CONTRACTORS WHO OFFER SUCH SERVICES.

Limitation of liability

This clause sets out the entire financial liability of Neu Home Services (including any liability for the acts or omissions of its employees, agents and subcontractors) to the other party arising under or in connection with the Agreement, in respect of any use made by the customer of the Services and/or the deliverables or any part of them, and in respect of any representation, statement or tortious act or omission (including negligence) arising under or in connection with the Agreement.

All warranties, conditions and other terms implied by statute or common law are excluded from these Terms to the fullest extent permitted by law. Nothing in these Terms limits or excludes the liability of either party for death or personal injury which results from negligence or for any damage or liability incurred by a party as a result of fraud or fraudulent representation by the other party.

Subject to the above clause and excluding any provisions in this Agreement wherein indemnity provided by Company

  1. the Company or its directors, partners employees contractors or agents shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss or corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses against Customers and their property during the provision of Services.
  2. Whilst we will use our reasonable endeavors to make sure that any customer content and materials provided to us are not lost or damaged, we will not be responsible or liable for any loss or damage that may occur to them.

Indemnification

You agree that you will indemnify and hold harmless company and its directors, officers, shareholders, contractors and agents from and against any and all Claims arising out of or rising in connection with

  1. your use of the Services as well as website, including but not limited to any information or content that you post on our website;
  2. Any breach of applicable law by the Customers for the time being in force, or in any intellectual property rights of any third party including but not limited to their patents and copyrights;
  3. Claims and complaints from contractors, regarding their Services, wrongful acts of customers, intentional and unintentional actions that caused harm;
  4. All action suits, proceedings, cost, charges, expense and other liabilities brought against, suffered or incurred by the Company, by reason of any breach, non performance or non observance by the customer of any of their obligations under this agreement.

Attorney's fees and cost

The prevailing party in any action to enforce the complete Agreement will be entitled to recover its attorneys' fees and costs incurred in connection to any such action.

Governing law

This website is created and controlled by Neu Home Services. If there is any dispute about or involving the website and/or the Service, directly or indirectly arising out of or, or relating to these Terms, including, without limitation, leading to its validity, its construction or enforceability, you agree that the dispute will be governed by the laws of the United States of America (“U.S.A.”). You agree to the exclusives jurisdiction to the courts of the U.S.A. in respect of all the terms, conditions and disclaimers.

General

Severability : In the event, that any provision of these Terms is determined to be unlawful, void or unforeseeable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination: These Terms are effective unless and until terminated by either Customer or the Company. You may terminate the agreement at any time, provided that you discontinue any further use of this Website. We may terminate the agreement at anytime and may do so without notice, and accordingly deny you access to the site, such termination will be without any liability to the website. Any such termination of the Terms or Agreement, shall not cancel your obligation to pay for the Services already ordered from the website or affect any of your liability that may have arisen against us or the contractors.

Entire agreement: These terms along with the privacy policy available at <link> is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancel all previous written and oral agreements and communications relating to the subject matter of this agreement.

Force Majeure: Neither customer nor the contractor will be liable to the other for any delay or failure to perform any obligation into this Agreement (except for a failure to pay money) if the delay or failure is due to unforeseen events that occurred after the offer requesting for these Services was made by customer, or after rendering of Services by the contractor, that are beyond the reasonable control of such party (each, a “force majeure” event) such as strike, blockade, war, act of terrorism, riot, natural disaster, failure or diminishment of power or data or telecommunications network or Services.

Marketing: Neu Home Services may use customer's name and logo on the website and other marketing materials solely to identify customer as a customer of Neu Home Services without revealing any confidential information.

Change to the terms

You can review the most current version of the Terms of Use at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of, or access to our website or the Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

Contact information

If you have questions or concerns regarding these Terms, please contact our support at:

Support@neuhomeservices.com